The short version
We collect very little. We don't sell any of it. We don't use it for advertising. If you want us to delete what we have, we will.
Who we are
Indigen West LLC is a California-based consulting and creative services company. This policy covers what happens when you visit indigenwest.com or contact us through it.
Email: info@indigenwest.com
What we collect and why
When you contact us. Our contact form asks for your name, email, business name, and a message. We use this only to respond to you. We don't add you to a mailing list or share your details with anyone.
When you browse the site. We use Google Analytics to see which pages get visited, how long people stay, and where traffic comes from. This helps us make the site better. We've turned on IP anonymization, so we don't see your full IP address. Analytics cookies are only set if you accept them through the consent banner. If you decline, we collect nothing.
Behind the scenes. Our site runs on Cloudflare, which sets one security cookie (__cf_bm) to filter out bots. Video backgrounds are delivered through Bunny.net. Both services may log basic access data (IP address, browser type) for short periods as part of normal operations. Neither is used to track or profile you.
What we don't do
We don't sell your data. We never have.
We don't run ads. We don't do retargeting. We don't build profiles of our visitors. We don't share your information with marketers, data brokers, or anyone else looking to sell you things.
Cookies
We keep it minimal:
__cf_bm- Cloudflare's security cookie. Helps tell humans from bots. Lasts 30 minutes. Always active.cookie_consent- Remembers whether you accepted or declined analytics cookies. Lasts 1 year. Always active._gaand_ga_*- Google Analytics. Measures site usage. Only set if you accept analytics cookies. Last up to 2 years.
When you first visit, we ask whether you're okay with analytics cookies. If you say no, that's it. No analytics, no tracking. You can change your mind later by clearing your cookies and revisiting.
How long we keep things
Contact form messages stay as long as we need them to respond and maintain a record of our conversation. Analytics data is automatically deleted by Google after 14 months. Server logs from Cloudflare and Bunny.net are typically cleared within 30 days.
Your rights
If you're in Europe (GDPR): You can ask us to show you what we have, correct it, delete it, or stop processing it. You can withdraw consent for analytics cookies at any time. Our legal basis for processing is legitimate interest (keeping the site secure), consent (analytics), and contract performance (responding to your inquiry). Email us at info@indigenwest.com and we'll respond within 30 days.
If you're in California (CCPA/CPRA): You can ask what personal information we've collected, request deletion, and opt out of data sales. Since we don't sell personal information, there's nothing to opt out of, but the right is yours. Email us at info@indigenwest.com.
Wherever you are: If you want your data deleted, ask. We'll do it.
Children
This site isn't for children under 16, and we don't knowingly collect their information. If you think we have, tell us and we'll delete it immediately.
Changes
If we update this policy, we'll post the new version here with an updated date. We won't make material changes without making them visible.
Questions
Email us at info@indigenwest.com. We're a small company and a real person will read it.